Refund Policy

Refund and Cancellation Policy

Effective Date: July 1, 2026

This Refund and Cancellation Policy explains how refunds, cancellations, payment plans, and coaching service changes are handled for Calorie-Calculator.net.

By purchasing coaching services, you agree to this policy and to any payment terms provided on your invoice, agreement, checkout page, or written purchase communication.

1. Free Calculators and Free Review Calls

Our website calculators and free calorie and macro review calls are provided at no cost.

Because these are free resources, no refund applies to calculator use or free review calls.

2. Coaching Services

Paid coaching services may include nutrition coaching, training guidance, accountability, weekly check-ins, education, resources, messaging support, and related coaching services.

The details of your coaching program, including length, price, included support, and payment terms, will be explained before purchase and/or included in your invoice, agreement, or onboarding materials.

3. Refunds Before Coaching Begins

If you purchase coaching and request a refund before onboarding, coaching communication, program setup, or service delivery has begun, we may review the request on a case-by-case basis.

Approval is not automatic. We may consider factors such as:

• Whether onboarding has started
• Whether a plan, resources, or coaching materials have been prepared or delivered
• Whether coaching access, messaging, or support has begun
• Any payment processing fees, administrative costs, or work already completed

If a refund is approved, it may be reduced by payment processing fees, administrative costs, or the value of work already performed.

4. No Automatic Refunds After Coaching Begins

Once coaching has started, payments are generally non-refundable.

Coaching is a service that requires preparation, planning, communication, accountability, and reserved coaching capacity. For that reason, refunds are not provided simply because a client:

• Changes their mind after starting
• Does not participate
• Misses check-ins
• Does not follow the plan
• Does not communicate consistently
• Does not achieve a desired result
• Experiences a change in motivation, schedule, or personal preference

We do not guarantee weight loss, muscle gain, body composition changes, health outcomes, or any specific result.

5. Payment Plans

If you choose a payment plan, you agree to complete the payment plan according to the terms provided at purchase.

A payment plan is not a month-to-month subscription unless specifically stated in writing. It is a payment arrangement for the agreed coaching program or service.

Missed participation, missed check-ins, lack of communication, or choosing to stop using the service does not automatically cancel remaining payment obligations.

6. Cancellations

If you want to cancel or stop coaching, contact us as soon as possible.

Cancellation requests are reviewed based on your coaching agreement, payment terms, program status, and services already delivered.

Canceling participation in coaching does not automatically create a refund or remove any outstanding payment plan obligations unless we agree to that in writing.

7. Pauses and Special Circumstances

We understand that life happens.

In some situations, such as illness, injury, travel, family emergency, or other significant life events, we may choose to offer a coaching pause, schedule adjustment, credit, or alternative resolution.

These options are not guaranteed and are handled case-by-case.

8. If We Cannot Provide the Service

If we are unable to provide the coaching service you purchased, we may offer a refund, partial refund, credit, transfer, pause, or other reasonable resolution depending on the circumstances.

9. Chargebacks and Payment Disputes

If you have a concern about a payment, contact us first so we can try to resolve it.

Filing a chargeback or payment dispute without contacting us may delay resolution and may result in suspension of services, account access, or future eligibility for coaching.

10. How to Request a Refund or Cancellation Review

To request a refund or cancellation review, contact us at:

Calorie-Calculator.net
Email: info@calorie-calculator.net

Please include:

• Your name
• Email address used at purchase
• Date of purchase
• Reason for the request
• Any relevant details about your coaching status

We will review your request and respond as soon as reasonably possible.

11. Changes to This Policy

We may update this Refund and Cancellation Policy from time to time. Updates will be posted on this page with a revised effective date.

Your continued use of our website or services after changes are posted means you accept the updated policy.